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C I T I Z E N 'S C H A R T E R
MINISTRY OF FINANCE & COMPANY AFFAIRS
DEPARTMENT OF COMPANY AFFAIRS
NEW DELHI.
This Charter is a declaration of our mission, values and standards, and
our commitment to achieve excellence in the formulation and implementation of Polices and
procedures of Department of Company Affairs for the benefit of the Public, investors and
corporate sector, who are our partners in progress.
OUR SERVICES
We provide:
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legal framework for incorporation as well as proper and efficient functioning of companies;
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redressal forums for grievances of investors, creditors and others;
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dissemination of information by issue of press notes and publication of official journal titled 'Company New and Notes';
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interaction with professional bodies and business community for continuous feed back regarding general difficulties of corporate sector;
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maintaining in the offices of Registrar of Companies various documents filed by the companies and making available the same for inspection by the general public;
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surveillance over the working of corporate sector by conducting inspections to ensure financial health and compliance with statutory rules;
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investigations into the affairs of companies especially where complaints are received;
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prescribing the cost audit rules and ordering /approving the appointment of cost auditors in various industries;
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ensuring compliance with the prescribed accounting standards under the Companies Act;
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monitoring the development of the professional bodies i.e. the Institute of Chartered
Accountants of India, Institute of Company Secretaries and Institute of Cost & Works
Accountants of India;
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coordination with other Government Departments & other autonomous bodies like Security Exchange Board of India, Reserve Bank of India and Stock Exchanges etc.
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settlement of disputes through a quasi-judicial forum i.e. Company Law Board regarding
mismanagement and oppression of minority etc.
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interaction with Monopolies & Restrictive Trade Practices Commission and the
Director General of Investigation and Registration in connection with Restrictive Trade
Practices , Monopolistic Trade Practices and Unfair Trade Practices indulged into by
unscrupulous companies;
OUR COMMITMENT
WE SHALL CARRY OUT OUR TASKS WITH
integrity and judiciousness,
courtesy and understanding,
objectivity and transparency
promptness and efficiency
OUR EXPECTATION
We expect the corporate sector to be prompt and reasonable in
fulfilling their duties and legal obligations and be true and honest in furnishing
information to us.
OUR STANDARDS
WE SHALL
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acknowledge applications, returns and all communications within 7 days of their receipt
.
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resolve expeditiously complaints regarding delay in issue of allotment letters &
Share/debenture certificates, refund of application money, delay in transfer of shares
& nonpayment of dividends/interest on shares/debentures/fixed deposits etc in close
coordination with other agencies.
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ensure that all applications submitted to the Department of Company Affairs, Regional
Directors and Registrar of Companies, are processed within the time frame as indicated -
in Schedules (I) (II) (III) & (IV annexed.
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be courteous, prompt, effective & provide time bound services.
WE FURTHER COMMIT THAT
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all officers who deal with the public will wear name badges and carry an Identity Card
in all offices of RegionalDirectors and Registrar of Companies.
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personal and business information disclosed to us will be kept confidential.
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inspections, investigations and legal proceedings will be initiated only after
Department is satisfied that prima facie evidence exists.
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we will provide full information about appeal procedures and the authorities with whom
appeals can be filed.
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we will continuously consult all public interests while reviewing our policies and
procedures and provide timely publicity of all changes in the law or procedures.
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every possible assistance will be rendered by the Facilitation Centre, of Department of
Company Affairs, at Shastri Bhawan, New Delhi and in Registrar of Companies Offices &
all relevant information and details of procedures as may be required shall be provided.
For this purpose an officer would be designated who will not only provide guidance but
would also be responsible for hearing the public grievances. The name of such officer
along with the timing of meeting him would be prominently displayed in each of the offices
of Registrar of Companies and Regional Directors. Similarly, the names of senior officers
who could be contacted in the case of complaint would be prominently displayed in each of
the field offices.
HELP LINES
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By providing up to date computerized information on name availability, processing of
applications and complaints etc at various offices of Registrar of Companies. The Web Site
of the Department also provides details about the activities of the Department, Annual
Reports, working draft of the Companies Bill 1999, press releases and monthly corporate
releases(internet version).
(web site address:www.nic.in/dca )
Free pamphlets or priced publications can be had from :
Facilitation Centre,
Department of Company Affairs,
Shastri Bhawan,
New Delhi - 110 001.
Telephone No. 3386110.
Schedule I
Functions falling within the jurisdiction of the Central Government
& dealt with at the headquarters of the Department of Company Affairs, at New Delhi.
| S.No. |
Particulars of powers and functions |
Period |
| 1. |
Application for further issue of shares
Section 81(1A)(b); Conversion of loans into shares - Section 81(3)(b)/81(4) of the
Companies Act, 1956. |
30 Days |
| 2. |
Payment of dividend
without providing for depreciation. |
30 Days |
| 3. |
Application for
changes in the Form and contents of balance sheet and profit and loss account - Section
211(4). |
30 Days |
| 4. |
Exemption from
inclusion of particulars of subsidiaries in the balance sheet of holding company - Section
212(8). |
30 Days |
| 5. |
Application for
extension of financial year of a holding company and subsidiary - Section 213. |
30 days. |
| 6. |
Application for
ordering investigation of the affairs of the company - Section 237(a)(i). |
60 days. |
| 7. |
Application for
supply of a copy of the investigation report - Section 241(2)(b). |
15 days. |
| 8. |
Application for
approval for increase in number of directors - section 259. |
30 days. |
| 9. |
Application for
amendment of provisions relating to Managing Director/Wholetime Director/Non Rotational
Directors - Section 268. |
30 days. |
| 10. |
Application for
appointment and remuneration of Managing Director/ Wholetime Director/ Manager - Section
269(2), 209(3), 310, 311; Director holding office at place of profit - 314 (1B); waiver of
recovery of excess remuneration paid to Director - 309(5)(B); professional director -
opinion of Govt. - 309(1)(b). |
30 days. |
| 11. |
Application for
removal of qualification qua directors - Section 274(2). |
30 days. |
| 12. |
Application for
appointment of sole-selling agent - Section 294AA(2)(3)/294AA(5)(6) |
30 days. |
| 13. |
Application for
approval of loans or giving guarantee or providing security to directors etc. Section 295.
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30 days. |
| 14. |
Application for
amalgamation of companies in national interest - Section 396. |
60 days. |
| 15. |
Application for
authorising members to apply to CLB for filing petition of oppression and mismanagement
Section 399(4). |
90 days. |
| 16. |
Appointment of
auditors of Government Companies - Section 619(2). |
30 days. |
| 17. |
Application for
extension of time/change of venue for holding AGM by Government Companies - Section 166
& 210. |
10 days. |
| 18. |
Application for
extension of time/exemption Section 58A(8). |
15 days. |
| 19. |
Condonation of delay
u/s 637B. |
30 days. |
| 20. |
Appointment of Cost
Auditor - 233B. |
30 days. |
| 21. |
Accounts of foreign
companies - exemption u/s 594. |
30 days. |
| 22. |
Power to modify Act
in its application to Nidhi etc. - Section 620A. |
45 days. |
| 23. |
Grievances/complaints
of the investors/public. |
30 days. |
Schedule II
Functions falling within the jurisdiction of Regional Directors:
| S.No. |
Particulars of powers and functions |
Period |
| 1. |
Application for
rectification of name of a company - Section 22 of the Companies Act, 1956. |
30 days. |
| 2. |
Application for
license to charitable companies, associations etc. - Sec. 25. |
30 days. |
| 3. |
Application for
appointment, removal of auditors - section 224(3) & (7). |
45 days. |
| 4. |
Application
for approval of contracts in which directors are interested - Section 297(1). |
30 days. |
| 5. |
Submission of
representation to the High Courts on application for amalgamation - Section 394A. |
30 days. |
| 6. |
Representations to
be made before CLB on petition u/s 397/398 - Section 400. |
30 days. |
| 7. |
Proposal for winding
up of a company - Section 433/439. |
30 days. |
| 8. |
Application for
payment of unpaid dividend out of company's liquidation account - Section 555(7)(b). |
30 days. |
| 9. |
Application for
inspection of documents and issue of certified copies - Section 610(1). |
7 days. |
| 10. |
Application for
compounding of offences - 621A. |
30 days. |
| 11. |
Grievances/complaints
of the investors/ public. |
30 days. |
Schedule III
Functions falling within the jurisdiction of Registrars of Companies:
| S.No. |
Particulars of powers and functions |
Period |
| 1. |
Application for
approval of name of a proposed company - Section 20 of the Companies Act, 1956. |
3 working days. |
| 2. |
Application for
registration of a company - Section 33. |
10 working days. |
| 3. |
Application for
change of name of a company - Section 21/31 and Section 43A(4), 572. |
15 working days. |
| 4. |
Application for
extension of time for presentation of transfer deed - Section 108(1D). |
3 working days. |
| 5. |
Application for
extension of time for holding AGM - Section 166. |
10 days. |
| 6. |
Application for
extension of accounting year - Section 210(4). |
7 days. |
| 7. |
Registration of
charges, modifications and satisfaction - Section 125 and 141. |
2 working days. |
| 8. |
Issue of certified
copy of documents - Section 610. |
5 working days. |
| 9. |
Grievances/complaints
of investors/public |
30 days. |
| 10. |
Applications for
payment of unpaid/unclaimed dividend - Sec 205A |
30 days |
| 11. |
Endorsement of blank
share transfer forms - Sec 108 |
Same day |
| 12 |
Registration of
other documents filed with ROCs |
60 days |
| 13 |
Reports to
RD/Department/CLB |
30 days. |
Schedule IV
Functions falling within the jurisdiction of official liquidators :
| S.No. |
Particulars of powers and functions |
Period (Subject to the approval of the
Hon'ble High Court wherever necessary) |
| 1. |
Taking over
possession of assets, books of accounts and other records of companies in liquidation. |
15-30 days from the
date of winding up order. |
| 2. |
Completion of
inventories of the assets and books of accounts etc. of the companies in liquidation. |
30 days from the
date of
taking over possession. |
| 3. |
Valuation of the
property |
30 days from the
date of completion of inventories. |
| 4. |
Completion of sale
of assets. |
45 days from the
date of valuation of properties. |
| 5. |
Handing over
possession of property to buyers. |
7 days from the date
of payment of sale price. |
| 6. |
Scrutiny of books
and records of the companies and submission of reports to the High Court in respect of
transferor company u/s 394(1). |
30 days. |
| 7. |
Invitation of claims
and settlement of list of creditors. |
90 days. |
| 8. |
Payment to
creditors. |
15 days from the
date of orders of the High Court. |
| 9. |
Submission of final
dissolution report |
30 days from the
date of settlement of claims. |
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SCHEDULE V
Regional Directors
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The four
Regional Directors (RD) are in-charge of the respective regions, each region comprising a
number of States and Union Territories. They supervise the working of the offices of the
Registrars of Companies and the Official Liquidators working in their regions. They also
maintain liaison with the respective State Governments and the Central Government in
matters relating to the administration of the Companies Act. Certain powers of the Central
Government under the Act have been delegated to the Regional Directors. They have also
been declared as heads of Department. There is also an Inspection unit attached to the
office of every Regional Director for carrying out the inspection of the books of accounts
of Companies under Section 209A of the Companies Act. |
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Addresses of Regional Directors |
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EASTERN REGION
NIZAM PALACE
II MSO BUILDING
3RD FLOOR,
234/4 A.J.C.BOSE ROAD
CALCUTTA-700020
PHONE 033-2470382 033-2477380033-2473158 033-2473404
FAX 033-2470958 |
SOUTHERN REGION
5TH FLOOR
SHASTRI BHAWAN
26 HADDOWS ROAD
CHENNAI- 600006
PHONE -044-8271737 044-8278361044-8276682 044-8276685
FAX 044-8280436 |
NORTHERN REGION
10/499 B
ALLENGANJ KHALASI LINE
KANPUR-208001
PHONE 0512-291782 0512-291791FAX 0512-291769 |
WESTEWESTERN REGION
EVEREST 5TH FLOOR
100, NETAJI SUBHASH ROAD MUMBAI - 400002
PHONE 022-2817259 022-2811493 022-2812627 022-2812645 022-2813760 FAX 022-2812389 |
Registrars of Companies
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Registrars
of Companies (ROC) appointed under Section 609 of the Companies Act covering the various
States and Union Territories are vested with the primary duty of registering companies
floated in the respective states and the Union Territories and ensuring that such
companies comply with statutory requirements under the Act. These offices function as
registry of records, relating to the companies registered with them, which are available
for inspection by members of public on payment of the prescribed fee. The Central
Government exercises administrative control over these offices through the respective
Regional Directors. |
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REGISTRARS OF COMPANIES (ROC) |
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ANDHRA PRADESH
2ND FLOOR, 3-5-398.
KENDRIYA SADAN, SULTAN BAZAR, KOTI,
HYDERABAD - 500195
PHONE 040-4657937, 040-4656114, 040-506972
FAX 040-4652807BIHAR
MAURYA LOK COMPLEX
BLOCK -A
4TH FLOOR,
DAK BANGLOW ROAD
PATNA - 800001
PHONE 0612-222172
GOA,DAMAN & DIU
DAULAT BUILDING
2ND FLOOR ST.INEZ
PANAJI,
GOA - 403001
PHONE 0832-224180
J & K
HOUSE NO.236, SECTOR-5,TRIKUTA NAGAR, JAMMU -180012
PHONE 470306
KERALA
M.G. ROAD,
ERNAKULAM
COCHIN - 682011
PHONE 0484-355231
FAX 0484-361424
MAHARASHTRA-I
EVEREST, 100
MARINE DRIVE
MUMBAI - 400002
PHONE 022-2812639 022-2812645
FAX 022-2811977
MAHARASHTRA-I
HAKOBA COMPOUND, 2ND FLOOR, DATARAM LAL MARG, CHINCHPOKLI
KALACHOWKI
MUMBAI
PHONE 022-3782497
PONDICHERRY
NO. 35 FIRST FLOOR
ILLANGO NAGAR
PONDICHERRY - 605011
PHONE 0413-36129
RAJASTHAN
132, VIJAY NAGAR, KARTARPURA NEAR KARTARPURA RAILWAY CROSSING , JAIPUR - 302006
PHONE 360492, 366272, 360492
TAMILNADU-II
COIMBATORE STOCK EXCHANGE BUILDING, 2ND FLOOR, 683-686, TRICHY ROAD, SINGANALLUR
COIMBATORE - 641005
PHONE 0432-302473
WEST BENGAL
NIZAM PALACE
2nd MSO BUILDING
2nd FLOOR, 234/4, A.J.C.B. ROAD
CALCUTTA - 700020
PHONE 033-2800409
FAX 033-2473795 |
ASSAM
ASSAM, TRIPURA, MANIPUR, NAGALAND, MEGHALAYA, MIZOARAM, AND ARUNACHAL PRADESH,SHILLONG,
MORELLO, BUILDING GROUND FLOOR, KACHARI ROAD, SHILLONG - 793001. PHONE 223665DELHI
& HARYANA-I
B-BLOCK PARYAVARAN BHAWAN,
CGO COMPLEX, LODHI ROAD,NEW DELHI - 110003
PHONE 011-4362708, 011-4362523 011-4362771, 011-4362771
FAX 011-4364570
DELHI & HARYANA -II
JAWAHARLAL NEHRU STADIUM
LODHI ESTATE , NEW DELHI - 110003
PHONES 4369740,4369742
GUJARAT
CGP COMPLEX, OPP. RUPAL PARK, B/L ANKUR BUS STAND, NARANPUR, AHMEDABAD-61.
PHONE 079-7437597, 079-7438531
FAX 7428785
KARNATAKA
'E' WING, 2ND FLOOR
KENDRIYA SADANA
KORAMANGALA, BANGALORE-560034
PHONE 5537449
FAX 080-5538531
MADHYA PRADESH
CHAMBER BHAWAN, SANATAN DHARMA MANDIR MARG,
GWALIOR - 474009
PHONE 0751-321907
ORISSA
2ND FLOOR
CHALCHITRA BHAWAN,
OFDC,BUXI BAZAR,
CUTTACK - 753001
PHONE 0671-618361
PUNJAB, CHANDIGARH & HIMACHAL PRADESH
KOTHI NO. 286, DEFENCE COLONY
JALLANDHAR - 144001
PHONE 0181-223843
FAX 0181-223843
TAMILNADU-I
2nd FLOOR, SHASTRI BHAWAN 26,
HADDOWS ROAD,
CHENNAI - 600006
PHONE 044-8277182, 044-8272676, 044-8276652, 044-8276654
FAX 8234298
UTTAR PRADESH
WESTCOTT BUILDING
THE MALL
KANPUR - 208001
PHONE 0512-352304, 0512-367253, 0512-360656
FAX 0512-360656
PUNE
PMT BUILDING, Pune Stock Exchange, IIIrd Floor, DECCAN, Gymkhana ,
PUNE - 411004,
PHONE 320042
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