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Co-Sponsors

SOURCE OF INFORMATION : RESERVE BANK OF INDIA WEBSITE & NEWSPAPERS
PERIOD COVERED : 01-AUG-1996 TO 27-AUG-2025

ALL PAYMENT SYSTEM OPERATORS (NON-BANK)

S.No. ENTITY PERSONS REGULATORY CHARGES REGULATORY ACTION(S) / DATE OF ORDER FURTHER DEVELOPMENTS
1
History of entity/person AGS TRANSACT TECHNOLOGIES LTD.
  DID NOT ADHERE TO REGULATORY REQUIREMENTS ISSUED BY RBI   CERTIFICATE OF AUTHORISATION REVOKED

04-MAR-2021
 
2
History of entity/person AIRCEL SMART MONEY LTD.
  DID NOT RENEW CERTIFICATE OF REGISTRATON   CANCELLED CERTIFICATE OF AUTHORISATION

30-JUN-2020
 
3
History of entity/person AMERICAN EXPRESS BANKING CORP.
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON STORAGE OF PAYMENT SYSTEM DATA   RESTRAINED FROM ONBOARDING NEW DOMESTIC CUSTOMERS ONTO THEIR CARD NETWORKS

23-APR-2021
RBI VIDE ITS ORDER DATED 24/08/2022 LIFTED THE RESTRICTIONS IMPOSED VIDE ITS ORDER DATED 23/04/2021  
4
History of entity/person APPNIT TECHNOLOGIES PVT.LTD.
  DID NOT ADHERE TO PAYMENT AND SETTLEMENT SYSTEMS ACT, 2007   IMPOSED PENALTY RS.54,93,000

01-NOV-2021
 
5
History of entity/person BEAM MONEY PVT.LTD.
  VOLUNTARILY SURRENDERED CERTIFICATE OF AUTHORISATION   CANCELLED CERTIFICATE OF AUTHORISATION

04-MAY-2017
 
6
History of entity/person CARD PRO SOLUTIONS PVT.LTD.
  DID NOT ADHERE TO REGULATORY REQUIREMENTS ISSUED BY RBI   CANCELLED CERTIFICATE OF AUTHORISATION

10-FEB-2020
 
7
History of entity/person DELHI INTEGRATED MULTI-MODAL TRANSIT SYSTEM LTD.
  DID NOT ADHERE TO REGULATORY REQUIREMENTS ISSUED BY RBI   CANCELLED CERTIFICATE OF AUTHORISATION

10-JUL-2020
 
8
History of entity/person DINERS CLUB INTERNATIONAL LTD.
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON STORAGE OF PAYMENT SYSTEM DATA   RESTRAINED FROM ONBOARDING NEW DOMESTIC CUSTOMERS ONTO THEIR CARD NETWORKS

23-APR-2021
RBI VIDE ITS ORDER DATED 09/11/2021 LIFTED THE RESTRICTIONS IMPOSED VIDE ITS ORDER DATED 23/04/2021  
9
History of entity/person EDENRED (INDIA) PVT.LTD.
  VOLUNTARILY SURRENDERED CERTIFICATE OF AUTHORISATION   CANCELLED CERTIFICATE OF AUTHORISATION

30-APR-2021
 
10
History of entity/person EKO INDIA FINANCIAL SERVICES PVT.LTD.
  DID NOT ADHERE TO REGULATORY REQUIREMENTS ISSUED BY RBI   CANCELLED CERTIFICATE OF AUTHORISATION

31-DEC-2021
 
11
History of entity/person GI TECHNOLOGY PVT.LTD.
  DID NOT ADHERE TO REGULATORY REQUIREMENTS ISSUED BY RBI   CERTIFICATE OF AUTHORISATION REVOKED

20-OCT-2022
 
12
History of entity/person INCASHME MOBILE WALLET SERVICES PVT.LTD.
  DID NOT ADHERE TO REGULATORY REQUIREMENTS ISSUED BY RBI   CANCELLED CERTIFICATE OF AUTHORISATION

30-JUN-2020
 
13
History of entity/person MASTERCARD ASIA/PACIFIC PTE.LTD.
  DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON STORAGE OF PAYMENT SYSTEM DATA   RESTRAINED FROM ONBOARDING NEW DOMESTIC CUSTOMERS ONTO THEIR CARD NETWORKS

14-JUL-2021
RBI VIDE ITS ORDER DATED 16/06/2022 LIFTED THE RESTRICTIONS IMPOSED VIDE ITS ORDER DATED 14/07/2021  
14
History of entity/person MMP MOBI WALLET PAYMENT SYSTEMS LTD.
  VOLUNTARILY SURRENDERED CERTIFICATE OF AUTHORISATION   CANCELLED CERTIFICATE OF AUTHORISATION

14-NOV-2018
 
15
History of entity/person MONEYGRAM PAYMENT SYSTEMS INC.
  DID NOT ADHERE TO PAYMENT AND SETTLEMENT SYSTEMS ACT, 2007   IMPOSED PENALTY RS.10,11,653

20-APR-2018
 
16
History of entity/person MUTHOOT VEHICLE & ASSET FINANCE LTD.
  DID NOT ADHERE TO REGULATORY REQUIREMENTS ISSUED BY RBI   CANCELLED CERTIFICATE OF AUTHORISATION

31-DEC-2021
 
17
History of entity/person MY MOBILE PAYMENTS LTD.
  DID NOT ADHERE TO PAYMENT AND SETTLEMENT SYSTEMS ACT, 2007   CANCELLED CERTIFICATE OF AUTHORISATION

31-OCT-2019
 
18
History of entity/person ONE MOBIKWIK SYSTEMS PVT.LTD.
  DEFICIENCIES IN REGULATORY COMPLIANCE   IMPOSED PENALTY RS.1,00,00,000

07-DEC-2021
 
19
History of entity/person PAYTM PAYMENTS BANK LTD.
  DID NOT COMPLY WITH DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON COMPREHENSIVE SYSTEM AUDIT REPORT AND SUBSEQUENT COMPLIANCE VALIDATION REPORT OF EXTERNAL AUDITORS

DID NOT ADHERE TO INSTRUCTIONS OF RBI ON MATERIAL SUPERVISORY CONCERNS  
DIRECTED TO STOP ONBOARDING OF NEW CUSTOMERS

DIRECTED NOT TO FURTHER DEPOSITS OR CREDIT TRANSACTIONS OR TOP UPS ALLOWIN ANY CUSTOMER ACCOUNTS, PREPAID INSTRUMENTS, WALLETS, FASTAGS, NATIONAL COMMON MOBILITY CARDS ETC.

DIRECTED TO PERMIT WITHOUT ANY RESTRICTIONS, WITHDRAW OR UTILIZE BALANCES FROM THEIR ACCOUNTS INCLUDING SAVINGS BANK ACCOUNTS, CURRENT ACCOUNTS, PREPAID INSTRUMENTS, FASTAGS, NATIONAL COMMON MOBILITY CARDS ETC. UP TO AVAILABLE BALANCE

31-JAN-2024
 
20
History of entity/person PAYTM PAYMENTS BANK LTD.
  DID NOT OBTAIN NECESSARY DOCUMENTS REGARDING NATURE AND PROOF OF BUSINESS

DID NOT TAKE LIVE PHOTOGRAPHS OF CUSTOMERS CAPTURING WATER-MARK IN READABLE FORM, CAF NUMBER, GPS COORDINATES, AUTHORIZED OFFICIAL’S NAME, UNIQUE EMPLOYEE CODE (ASSIGNED BY RE), DATE AND TIME STAMP WHILE CARRYING OUT DIGITAL KYC

ISSUED DEMAND DRAFTS EACH FOR VALUE OF RUPEES FIFTY THOUSAND AND ABOVE WITHOUT INCORPORATING NAME OF THE PURCHASER ON THE FACE OF IT

MADE PERSISTENT CALLS TO SOME OF THE CUSTOMERS

DID NOT PUT IN PLACE MECHANISM TO ENSURE INTEGRITY OF CRITICAL FILE OF APPLICATIONS, DATABASES AND OPERATING SYSTEMS

RECOVERED SMS ALERT CHARGES FROM CUSTOMERS, NOT ON ACTUAL USAGE BASIS  
IMPOSED PENALTY RS.5,39,00,000

10-OCT-2023
 
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
 
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