SOURCE OF INFORMATION : RESERVE BANK OF INDIA WEBSITE & NEWSPAPERS
PERIOD COVERED : 01-AUG-1996 TO 27-AUG-2025

NBFC: IMPOSED PENALTY

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S.No.	ENTITY	PERSONS	REGULATORY CHARGES	REGULATORY ACTION(S) / DATE OF ORDER	FURTHER DEVELOPMENTS
1	HERO FINCORP LTD.		DID NOT CONVEY TERMS & CONDITIONS OF LOANS IN WRITING TO BORROWERS IN VERNACULAR LANGUAGE UNDERSTOOD BY THEM	IMPOSED PENALTY RS.3,10,000 22-MAY-2024
2	HEWLETT PACKARD FINANCIAL SERVICES (INDIA) PVT.LTD.		DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES OF RBI ON CARRYING OUT PERIODIC UPDATION OF KYC (KNOW YOUR CLIENTS) OF CERTAIN CUSTOMERS WITHIN PRESCRIBED PERIODICITY DID NOT MAKE DISCLOSURE TO RETAIL BORROWERS, GRADATION OF RISK AND RATIONALE FOR CHARGING DIFFERENT INTEREST RATES TO DIFFERENT CATEGORIES OF BORROWERS IN LOAN APPLICATION FORM/SANCTION LETTER DID NOT FORM IT STRATEGY COMMITTEE AND IT STEERING COMMITTEE	IMPOSED PENALTY RS.10,40,000 03-SEP-2024
3	HEWLETT-PACKARD FINANCIAL SERVICES (INDIA) PVT.LTD.		DID NOT ADHERE TO RBI DIRECTIVES/INSTRUCTIONS/GUIDELINES ON MEMBERSHIP OF CREDIT INFORMATION COMPANIES (CICS) DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES ISSUED BY RBI BY CHANGING ITS MANAGEMENT WITHOUT PRIOR APPROVAL OF RESERVE BANK OF INDIA DID NOT ADHERE TO DIRECTIVES/INSTRUCTIONS/GUIDELINES ISSUED BY RBI ON DATA FORMAT FOR FURNISHING OF CREDIT INFORMATION TO CREDIT INFORMATION COMPANIES AND OTHER REGULATORY MEASURES	IMPOSED PENALTY RS.6,00,000 03-AUG-2021
4	HINDUJA LEYLAND FINANCE LTD.		DID NOT UNDERTAKE ONGOING CUSTOMER DUE DILIGENCE AND PUT INTO USE ROBUST SOFTWARE FOR GENERATING ALERTS WHEN TRANSACTIONS WERE INCONSISTENT WITH CUSTOMER PROFILE DID NOT PUT IN TO USE ANY ROBUST SOFTWARE AS A PART OF EFFECTIVE IDENTIFICATION AND REPORTING OF SUSPICIOUS TRANSACTIONS	IMPOSED PENALTY RS.4,90,000 08-AUG-2024
5	HINDUJA LEYLAND FINANCE LTD.		DID NOT ADHERE TO PROVISIONS OF RBI ACT, 1934	IMPOSED PENALTY RS.5,00,000 11-APR-2017
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.