SOURCE OF INFORMATION : RESERVE BANK OF INDIA WEBSITE & NEWSPAPERS
PERIOD COVERED : 01-AUG-1996 TO 29-APR-2025

NBFC: DID NOT ESTABLISH SYSTEM OF AUTO-ESCALATION OF ALL COMPLAINTS THAT WERE PARTLY OR WHOLLY REJECTED BY ITS INTERNAL GRIEVANCE REDRESS MECHANISM TO INTERNAL OMBUDSMAN FOR A FINAL DECISION

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S.No.	ENTITY	PERSONS	REGULATORY CHARGES	REGULATORY ACTION(S) / DATE OF ORDER	FURTHER DEVELOPMENTS
1	ASIRVAD MICRO FINANCE PVT.LTD.		DID NOT REPORT HOUSEHOLD INCOME OF CERTAIN BORROWERS TO CREDIT INFORMATION COMPANIES DID NOT PROVIDE FACTSHEETS TO CERTAIN GOLD LOAN CUSTOMERS DID NOT ESTABLISH SYSTEM OF AUTO-ESCALATION OF ALL COMPLAINTS THAT WERE PARTLY OR WHOLLY REJECTED BY ITS INTERNAL GRIEVANCE REDRESS MECHANISM TO INTERNAL OMBUDSMAN FOR A FINAL DECISION	IMPOSED PENALTY RS.6,20,000 20-FEB-2025
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.