Home»
Regulatory actions in Chronological Order

REGULATORY ACTIONS IN CHRONOLOGICAL ORDER

NAMES IN BROWN COLOUR
Names of entities/persons in brown colour denote that the regulatory order is not against them but their names have been mentioned only for association purposes.

ENTITY

S.
No.

DATE OF ORDER

ENTITY

PERSON

COMPETENT AUTHORITY

REGULATORY CHARGES

REGULATORY ACTION(S) / DATE OF ORDER

FURTHER DEVELOPMENTS

12-JUN-2026

STAREUREKA INSURANCE MARKETING PVT.LTD.

IRDAI

DID NOT APPLY FOR RENEWAL OF REGISTRATION

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

12-JUN-2026

27-MAY-2026

NISSAN RENAULT FINANCIAL SERVICES INDIA PVT.LTD.

IRDAI

DELAY IN REMITTANCE OF PREMIUM TO INSURANCE COMPANIES VIOLATING REGULATION 24(1) OF IRDAI (REGISTRATION OF CORPORATE AGENT) REGULATIONS, 2015

DID NOT PROVIDE COMPLAINANTS A DIRECT OPTION TO REGISTER COMPLAINTS

DID NOT SPECIFY QUANTUM AND MANNER OF FEE PAYMENT IN THE DISTRIBUTION FEE SECTION OF THE MISP AGREEMENTS

DID NOT CONDUCT MONTHLY AUDIT AND RECONCILIATION ON WEEKLY BASIS

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

IMPOSED PENALTY RS.1,00,00,000

27-MAY-2026

21-MAY-2026

OMEGA INSURANCE BROKING SERVICES PVT.LTD.

IRDAI

DID NOT OBTAIN PRIOR APPROVAL FROM IRDAI BEFORE EFFECTING CHANGES IN SHAREHOLDING PATTERN VIOLATING REGULATION 25(2) READ WITH CLAUSE (1) OF SCHEDULE II - FORM T OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018

DID NOT MAINTAIN MINIMUM NET WORTH AS REQUIRED UNDER REGULATION 22(1) OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

21-MAY-2026

30-APR-2026

DISB INSURANCE SURVEYOR AND LOSS ASSESSORS PVT.LTD.

SHARMAJEET SINGH

IRDAI

DID NOT MAINTAIN SURVEY REGISTER AND SUBMITTED FALSE SURVEY REGISTER AND FILED FALSE RETURNS WITH AUTHORITY VIOLATING REGULATIONS 16(1), 16(9) AND 16(13)OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015

OUTSOURCED PRIMARY RESPONSIBILITIES (SURVEY) TO UN-LICENSED EMPLOYEES VIOLATING REGULATIONS13(1)(D), 16(1) AND 16(19B) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015

CANCELLED CERTIFICATE OF REGISTRATION AS INSURANCE SURVEYOR AND LOSS ASSESSOR

REJECTED APPLICATION FILED FOR RENEWAL OF LICENCE AS INSURANCE SURVEYOR AND LOSS ASSESSOR

30-APR-2026

30-APR-2026

DISB INSURANCE SURVEYOR AND LOSS ASSESSORS PVT.LTD.

DEEPENDRA KUMAR PANDEY

IRDAI

CANCELLED CERTIFICATE OF REGISTRATION AS INSURANCE SURVEYOR AND LOSS ASSESSOR

REJECTED APPLICATION FILED FOR RENEWAL OF LICENCE AS INSURANCE SURVEYOR AND LOSS ASSESSOR

30-APR-2026

20-MAR-2026

VOLANTE GLOBAL SERVICES INDIA PVT.LTD.

IRDAI

OPTED NOT TO COMMENCE OPERATIONS IN INDIA

SURRENDERED CERTIFICATE OF REGISTRATION FOR CANCELLATION

20-MAR-2026

20-MAR-2026

VOLANTE SYNDICATE 1699

IRDAI

OPTED NOT TO COMMENCE OPERATIONS IN INDIA

SURRENDERED CERTIFICATE OF REGISTRATION FOR CANCELLATION

20-MAR-2026

29-JAN-2026

TOPSPOT INSURANCE BROKING PVT.LTD.

IRDAI

DID NOT OBTAIN PRIOR APPROVAL FROM IRDAI FOR CHANGES IN SHAREHOLDING PATTERN VIOLATING REGULATION 25(2) READ WITH SCHEDULE II, FORM T OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

29-JAN-2026

22-JAN-2026

WEALTHKART INSURANCE BROKING PVT.LTD.

IRDAI

DID NOT OBTAIN PRIOR APPROVAL FROM IRDAI FOR CHANGES IN SHAREHOLDING PATTERN VIOLATING REGULATION 25(2) READ WITH SCHEDULE II, FORM T OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018

DID NOT FILE QUARTERLY, HALF-YEARLY AND ANNUAL RETURNS WITHIN PRESCRIBED TIMELINES VIOLATING REGULATION 39(2) OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018

DID NOT MAINTAIN MINIMUM NET WORTH AS REQUIRED UNDER REGULATION 22(1) OF IRDAI (INSURANCE BROKERS) REGULATIONS, 2018

IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

22-JAN-2026

26-DEC-2025

RELIANCE GENERAL INSURANCE CO.LTD.

IRDAI

DID NOT ADEQUATELY DEMONSTRATE AND PROVIDE EVIDENCE REGARDING AUTHENTICITY AND LEGITIMACY OF PAYMENTS MADE TO GLITTERBUG TECHNOLOGIES PVT.LTD

MADE EXTRA PAY-OUTS TO COVERFOX INSURANCE BROKING PVT.LTD. BY ENTERING INTO AGREEMENT WITH ITS PARENT ENTITY GLITTERBUG TECHNOLOGIES PVT.LTD

DID NOT OBTAIN SPECIFIC APPROVAL FROM OUTSOURCING COMMITTEE FOR ACTIVITIES OUTSOURCED TO RELATED PARTY

ENGAGED SUVIDHAA INFOSERVE FOR INSURANCE RELATED ACTIVITIES WITHOUT OBTAINING INSURANCE LICENSE FROM IRDAI

PAID MORE THAN FIFTY PERCENT OF THEIR TOTAL REVENUE FROM SOURCES OTHER THAN INSURANCE COMMISSION VIOLATING REGULATION 6(C) OF IRDAI (PAYMENT OF COMMISSION OR REMUNERATION OR REWARD TO INSURANCE AGENTS & INSURANCE INTERMEDIARIES) REGULATIONS, 2016

IMPOSED PENALTY RS.1,00,00,000

26-DEC-2025

15-DEC-2025

CARE HEALTH INSURANCE LTD.

(Old Name : RELIGARE HEALTH INSURANCE CO.LTD.)

IRDAI

DID NOT PROVIDE INSURED/ COMPLAINANTS WITH SPECIFIC NAME AND ADDRESS OF COMPETENT JURISDICTION�S INSURANCE OMBUDSMAN

DID NOT ADHERE TO IRDAI INFORMATION & CYBER SECURITY GUIDELINES, 2023

DID NOT SUBMIT RISK MANAGEMENT COMMITTEE CONSTITUTED BY BOARD AND ACTION TAKEN REPORT IN PRESCRIBED TIME PERIOD

DID NOT CAPTURE SIGNATURES OF PATIENT OR ATTENDANT ON SUMMARY BILLS AND DISCHARGE SUMMARY OF HOSPITALS

REDUCED CLAIM AMOUNT BY APPLYING DEDUCTIONS ON ACCOUNT OF DISCOUNT BY HOSPITAL/ NETWORK PROVIDER AND DIFFERENCE IN TARRIF

DID NOT PROVIDE DETAILED BREAKDOWN OF CLAIM AMOUNTS PAID TO CUSTOMERS, INCLUDING CLAIMED AMOUNT, BREAK-UP OF PAID AMOUNT AND DEDUCTIONS INCLUDING HOSPITAL OFFERED DISCOUNTS

SETTLED AMOUNT LESS THAN FINAL BILL SUBMITTED BY HOSPITAL IN RESPECT OF CASHLESS CLAIMS

DID NOT CORRECTLY APPLY RETAIL HEALTH QUOTA SHARE TREATY RATE MENTIONED AS �ORIGINAL NET RISK RATES (NET OF COMMISSIONS AND EXPENSES)� AS PER ARTICLE 8.1 AND ITEM NO.9 OF SCHEDULE TREATY

DID NOT MAINTAIN REASONABLE COMMISSION RATIOS UNDER RETAIL HEALTH QUOTA SHARE TREATY

DID NOT SET OFF/ADJUST PREMIUM RECEIVED IN ADVANCE/DEPOSITS/UNALLOCATED PREMIUM DURING CURRENCY OF THE POLICY NOR REFUNDED WITHIN SIX MONTHS FROM EXPIRY OF THE POLICY

DID NOT ADHERE TO REGULATORY COMPLIANCE AS SPECIFIC INFORMATION REQUIRED FOR MANDATORY DISPLAY ON THE WEBSITE AND AMOUNT WAS TRANSFERRED TO UNCLAIMED AMOUNT OF POLICYHOLDERS

IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

15-DEC-2025

05-DEC-2025

KAVERI INFORMATICS PVT.LTD.

IRDAI

SUBMITTED FALSE INFORMATION REGARDING ITS NET-WORTH AND GAVE FALSE DECLARATION IN FROM A TO OBTAIN RENEWAL OF ITS CERTIFICATE OF REGISTRATION (COR)

DID NOT MAINTAIN NET WORTH AS REQUIRED UNDER IRDAI REGULATIONS, 2015

REFUSED APPLICATION FILED TO GRANT CERTIFICATION OF REGISTRATION AS CORPORATE AGENT

05-DEC-2025

05-DEC-2025

RAHEJA QBE GENERAL INSURANCE CO.LTD.

IRDAI

DID NOT ADHERE TO MINIMUM OBLIGATIONS UNDER MOTOR THIRD PARTY INSURANCE BUSINESS VIOLATING IRDAI (OBLIGATION OF INSURER IN RESPECT OF MOTOR THIRD PARTY INSURANCE BUSINESS) REGULATIONS, 2015

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

05-DEC-2025

25-NOV-2025

RELIANCE NIPPON LIFE INSURANCE CO.LTD.

IRDAI

QUANTUM OF REMUNERATION PAID TO JOINT STATUTORY AUDITOR NOT RECOMMENDED OR APPROVED BY AUDIT COMMITTEE AND/OR BOARD

POLICYHOLDERS PROTECTION COMMITTEE (PPC) DID NOT DISCUSS/REVIEW REPUDIATED CLAIMS WITH THE REASONS FOR REPUDIATION

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

25-NOV-2025

19-NOV-2025

ENKI INSURANCE SURVEYOR & LOSS ASSESSORS PVT.LTD.

DEEPAK GANPATLAL SHARMA

IRDAI

MISREPRESENTED AND CONCEALED HIS NATIONALITY TO OBTAIN SURVEYOR LICENSE AND MISLEAD THE AUTHORITY IN SUBSEQUENT RENEWALS

CANCELLED CERTIFICATE OF REGISTRATION AS INSURANCE SURVEYOR AND LOSS ASSESSOR

19-NOV-2025

07-NOV-2025

UNIVERSAL SOMPO GENERAL INSURANCE CO.LTD.

IRDAI

CLOSED CLAIMS IN THE BOOK OF INSURER WITHOUT A FINAL DECISION VIOLATING REGULATION 27(V) OF IRDAI (HEALTH INSURANCE) REGULATIONS, 2016

DELAY IN MAKING REFUND OF PROPOSAL DEPOSIT VIOLATING REGULATIONS 8(6) AND 8(7) OF THE IRDAI (PROTECTION OF POLICYHOLDERS INTEREST) REGULATIONS, 2017

DELAY IN SETTLEMENT OF MOTOR CLAIM VIOLATING REGULATION 15(8) OF IRDAI (PROTECTION OF POLICYHOLDERS� INTEREST) REGULATIONS, 2017

DID NOT PAY PENAL INTEREST FOR DELAY IN SETTLEMENT OF CLAIMS VIOLATING REGULATION 15(10) OF IRDAI (PROTECTION OF POLICYHOLDERS� INTEREST) REGULATIONS, 2017

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

07-NOV-2025

28-OCT-2025

LIBERTY GENERAL INSURANCE CO.LTD.

(New Name : LIBERTY GENERAL INSURANCE LTD.)

IRDAI

DID NOT MAINTAIN SIGNED COPY OF MINUTES OF OUTSOURCING COMMITTEE AND DID NOT PROVIDE DOCUMENTS REGARDING ANNUAL PERFORMANCE EVALUATION AND PERIODICITY OF INSPECTION OF OUTSOURCING SERVICE PROVIDERS

DID NOT PROVIDE NECESSARY DETAILS REGARDING SUBSTANTIAL AMOUNT PAID TO MAHINDRA INSURANCE BROKERS LTD.

DID NOT ENSURE STRICT ADHERENCE TO DEFINITIONS AND CLASSIFICATIONS AS PRESCRIBED UNDER IRDAI REGULATIONS WITHOUT ANY EXCEPTION

PAID REWARDS TO CORPORATE AGENTS IN THE NAME OF OUTSOURCING INSTEAD OF COMMISSION/REMUNERATION AND REWARDS ACCOUNT

IMPOSED PENALTY RS.1,00,00,000

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

28-OCT-2025

22-OCT-2025

HDFC ERGO GENERAL INSURANCE CO.LTD.

IRDAI

DID NOT ADHERE TO MINIMUM OBLIGATIONS UNDER MOTOR THIRD PARTY INSURANCE BUSINESS VIOLATING IRDAI (OBLIGATION OF INSURER IN RESPECT OF MOTOR THIRD PARTY INSURANCE BUSINESS) REGULATIONS, 2015

IMPOSED PENALTY RS.50,00,000

22-OCT-2025

17-OCT-2025

RELIANCE NIPPON LIFE INSURANCE CO.LTD.

IRDAI

CANCELLED THE POLICIES BEYOND LIMIT OF THREE YEARS VIOLATING SECTION 45(1) OF INSURANCE ACT, 1938

DID NOT INSTITUTE SYSTEMS AND PROCESSES TO DETECT INTENDED FRAUDS AND MISREPRESENTATION BY LIFE ASSURED/POLICYHOLDERS VIOLATING CLAUSES 6 AND 7.3 CORPORATE GOVERNANCE GUIDELINES VIDE REF.NO.IRDA/F&A/GDL/CG/100/05/2015 DATED 18/05/2016

CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC.

DIRECTED TO PAY INTEREST @ BANK RATE PLUS 2% ON THE REFUNDED PREMIUM FROM DATE OF CANCELLATION OF POLICIES TO DATE OF REFUND OF PREMIUM

DIRECTED TO CAUSE AUDIT OF INTERNAL PROCESSES BY A CA FIRM TO IDENTIFY GAPS TO ENSURE COMPLIANCE IN LETTER AND SPIRIT WITHIN 180DAYS FROM THE DATE OF ORDER

17-OCT-2025

13-OCT-2025

STERLITE INSURANCE SURVEYOR & LOSS ASSESSOR PVT.LTD.

IRDAI

SURRENDERED CORPORATE SURVEYORS AND LOSS ASSESSORS LICENSE

CANCELLED CERTIFICATE OF REGISTRATION AS INSURANCE SURVEYOR AND LOSS ASSESSOR

13-OCT-2025

The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.