S. No.
DATE OF ORDER
ENTITY
PERSON
COMPETENT AUTHORITY
REGULATORY CHARGES
REGULATORY ACTION(S) / DATE OF ORDER
FURTHER DEVELOPMENTS
21
16-SEP-2021
K.D.KOHLI INSURANCE SURVEYORS & LOSS ASSESSORS PVT.LTD.
IRDA
PERFORMED SURVEY WORK IN AREAS FOR WHICH DID NOT HOLD THE LICENSE VIOLATING REGULATIONS 12(1) AND 16(5) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 DELAY IN SUBMISSION OF SURVEY REPORT VIOLATING REGULATIONS 13(2) AND 13(3) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 DID NOT SHARE SURVEY REPORTS WITH THE INSURED VIOLATING REGULATION 13(2) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 SURVEYED WITHOUT VALID SURVEYOR LICENSE VIOLATING REGULATION 12(1) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015
IMPOSED PENALTY RS.11,00,000 CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC. 16-SEP-2021
22
15-SEP-2021
MACK INSURANCE SURVEYORS & LOSS ASSESSORS PVT.LTD.
IRDA
DELAY IN SUBMISSION OF SURVEY REPORTS VIOLATING REGULATION 13(2) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 UNDERTOOK SURVEY NOT IN COMMENSURATE WITH THEIR RESOURCES VIOLATING REGULATIONS 4(15)(4) AND 12(1) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 EMPLOYEE WORKED IN INDIVIDUAL CAPACITY ALSO VIOLATING REGULATION 4(15)(3) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015
IMPOSED PENALTY RS.13,00,000 CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC. 15-SEP-2021
23
14-SEP-2021
ALEX STEWART INSURANCE SURVEYORS & LOSS ASSESSORS PVT.LTD.
IRDA
PERFORMED SURVEY WORK IN AREAS FOR WHICH DID NOT HOLD THE LICENSE VIOLATING REGULATION 16(5) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 DELAY IN SUBMISSION OF SURVEY REPORTS VIOLATING REGULATION 15 OF IRDAI (PROTECTION OF POLICYHOLDERS INTEREST) REGULATION 2018 AND REGULATION 13 OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 ENGAGED SURVEYOR NOT HAVING AUTHORITY LICENSE VIOLATING CLAUSE 15(1) UNDER REGULATIONS 4 AND 12(1) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATION 2015
IMPOSED PENALTY RS.1,00,000 CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC. 14-SEP-2021
24
14-SEP-2021
J.B.BODA INSURANCE SURVEYORS & LOSS ASSESSORS PVT.LTD.
IRDA
PERFORMED SURVEY WORK IN AREAS FOR WHICH DID NOT HOLD THE LICENSE VIOLATING REGULATION 16(5) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 DELAY IN SUBMISSION OF SURVEY REPORTS VIOLATING REGULATION 15 OF IRDAI (PROTECTION OF POLICYHOLDERS INTEREST) REGULATION 2018 AND REGULATION 13 OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 DID NOT MAINTAIN RELEVANT DOCUMENTS VIOLATING REGULATION 16(13) & (14) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015
IMPOSED PENALTY RS.4,00,000 CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC. 14-SEP-2021
25
09-SEP-2021
TEAM INSURANCE SURVEYORS & LOSS ASSESSORS LLP
IRDA
UTILIZED UNLICENSED PERSONS TO CARRY OUT SURVEYS VIOLATING REGULATION 4(15)(4) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015
IMPOSED PENALTY RS.2,00,000 CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC. 09-SEP-2021
26
31-AUG-2021
SAFERISK INSURANCE BROKERS PVT.LTD.
IRDA
INVOLVED UNLICENSED ENTITIES/PERSONS IN SOLICITATION OF BUSINESS
IMPOSED PENALTY RS.3,00,000 CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC. 31-AUG-2021
27
06-AUG-2021
CORPORATION BANK
IRDA
DID NOT MAINTAIN RECORDS CAPTURING THE DETAILS OF SPECIFIED PERSONS ALONG WITH RESPECTIVE INSURANCE POLICIES DID NOT CAPTURE THE IDENTITY (NAME, CODE AND/OR SIGNATURE) OF SPECIFIED PERSONS WHO HAD PROCURED THAT POLICY PROCURED BUSINESS WITHOUT VALID CERTIFICATE, USING UNTRAINED PERSONS FOR SOLICITATION ETC. CHARGED AND DEBITED AMOUNT AS BANK CHARGES FROM THE ACCOUNTS OF POLICYHOLDERS AT A SPECIFIC RATE VARYING BY SUM ASSURED DELAY IN DEPOSITING INSURANCE PREMIUM WITH INSURER
IMPOSED PENALTY RS.46,00,000 CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC. 06-AUG-2021
28
06-AUG-2021
UNION BANK OF INDIA
IRDA
PERMITTED VARIOUS UNLICENSED INDIVIDUALS TO SOLICIT AND PROCURE BUSINESS
IMPOSED PENALTY RS.46,00,000 CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC. 06-AUG-2021
29
30-JUN-2021
ALANKIT INSURANCE TPA LTD.
IRDA
DID NOT ADHERE TO MINIMUM BUSINESS REQUIREMENTS VIOLATING REGULATION 14 OF IRDAI (TPA-HEALTH SERVICES) REGULATIONS, 2016 DID NOT FULFIL CRITERIA ON AVERAGE BASIS FOR NUMBER OF POLICIES SERVICED VIOLATING REGULATION 15 (C) (6)(C) OF IRDAI (TPA-HEALTH SERVICES) REGULATIONS, 2016
REJECTED APPLICATION FILED FOR RENEWAL OF LICENCE (TPA) ADVISED TO REMOVE WORD TPA FROM NAME OF THE COMPANY DIRECTED ALL INSURER HAVING TPA AGREEMENT WITH ALANKIT TPA TO IMMEDIATELY TAKE SUCH ALTERNATIVE STEPS INCLUDING APPOINTMENT OF ANOTHER TPA DIRECTED TO SUBMIT DATA COLLECTION AND THE BOOKS, RECORDS OR DOCUMENTS ETC. RELATING TO TPA BUSINESS DIRECTED TO CO-OPERATE WITH INSURANCE COMPANIES IN MAKING SUITABLE ALTERNATE ARRANGEMENTS TO SERVICE THE POLICY HOLDERS IN RESPECT OF WHOM POLICIES ARE IN FORCE DIRECTED TO RECONCILE AND CLOSE THE ACCOUNTS WITH CONCERNED INSURANCE COMPANIES AND NETWORK PROVIDERS 30-JUN-2021
30
29-JUN-2021
D2C INSURANCE BROKING PVT.LTD.
IRDA
PROCURED BUSINESS THROUGH UNLICENSED ENTITIES
IMPOSED PENALTY RS.1,00,00,000 CENSURED/WARNED & DIRECTED/ADVISED TO BE DILIGENT IN COMPLYING WITH ALL THE ACTS, REGULATIONS ETC. 29-JUN-2021
31
23-JUN-2021
GRAND INSURANCE TPA PVT.LTD.
IRDA
DID NOT FILE APPLICATION TO RENEW CERTIFICATE OF REGISTRATION VIOLATING REGULATION 19 (9) OF IRDAI (TPA-HEALTH SERVICES) REGULATIONS, 2016 DID NOT FILE ANNUAL RETURNS
CERTIFICATE OF REGISTRATION REVOKED DIRECTED ALL INSURER HAVING TPA AGREEMENT WITH GRAND TPA TO IMMEDIATELY TAKE SUCH ALTERNATIVE STEPS INCLUDING APPOINTMENT OF ANOTHER TPA DIRECTED TO CO-OPERATE WITH INSURANCE COMPANIES IN MAKING SUITABLE ALTERNATE ARRANGEMENTS TO SERVICE THE POLICY HOLDERS IN RESPECT OF WHOM POLICIES ARE IN FORCE DIRECTED TO RECONCILE AND CLOSE THE ACCOUNTS WITH CONCERNED INSURANCE COMPANIES AND NETWORK PROVIDERS DIRECTED TO SUBMIT DATA COLLECTION AND THE BOOKS, RECORDS OR DOCUMENTS ETC. RELATING TO TPA BUSINESS ADVISED TO REMOVE WORD TPA FROM NAME OF THE COMPANY 23-JUN-2021
32
16-JUN-2021
DEALMONEY INSURANCE BROKING PVT.LTD.
IRDA
DID NOT MAKE DISCLOSURE OF MATERIAL INFORMATION ON ITS OWN FORTHWITH VIOLATING REGULATION 7(5) OF IRDA (INSURANCE BROKERS) REGULATIONS, 2018
REJECTED APPLICATION FILED TO GRANT CERTIFICATION OF REGISTRATION AS INSURANCE BROKER 16-JUN-2021
33
16-JUN-2021
SALASAR SERVICES INSURANCE BROKERS PVT.LTD.
IRDA
GAVE WRONG AND MISLEADING ADVICE TO LODGE CLAIMS VIOLATING CLAUSE 2 OF CODE OF CONDUCT IN SCHEDULE 1 – FORM H OF IRDA (INSURANCE BROKERS) REGULATIONS, 2018 GAVE WRONG AND MISLEADING ADVICE TO CLIENTS/POLICY HOLDERS VIOLATING CLAUSE 1 OF CODE OF CONDUCT IN SCHEDULE 1 – FORM H OF IRDA (INSURANCE BROKERS) REGULATIONS, 2018 MADE MISLEADING AND EXTRAVAGANT STATEMENTS VIOLATING CLAUSE 10 OF CODE OF CONDUCT IN SCHEDULE 1 – FORM H OF IRDA (INSURANCE BROKERS) REGULATIONS, 2018
IMPOSED PENALTY RS.8,00,000 16-JUN-2021
34
09-JUN-2021
INTEROCEAN INSURANCE SUVEYORS & LOSS ASSESSORS PVT.LTD
IRDA
PERFORMED SURVEY WORK IN AREAS FOR WHICH DID NOT HOLD THE LICENSE VIOLATING REGULATION 16(5) OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 DELAY IN SUBMISSION OF SURVEY REPORTS TO INSURERS VIOLATING REGULATION 13(2) OF CHAPTER IV OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 DID NOT INTIMATE OPENING OF BRANCHES VIOLATING REGULATION 4 OF IRDAI (INSURANCE SURVEYORS AND LOSS ASSESSORS) REGULATIONS, 2015 AND IRDAI CIR.NO IRDA/SUR/CIR/MISC/118/08/2018
IMPOSED PENALTY RS.8,00,000 09-JUN-2021
35
25-MAY-2021
VISISTA INSURANCE BROKING SERVICES PVT.LTD.
IRDA
DID NOT INTEMATE IRDA ABOUT OPENING OF NEW OFFICE VIOLATING REGULATION 38(4)(I) OF IRDA (INSURANCE BROKERS) REGULATIONS, 2013
IMPOSED PENALTY RS.1,00,000 25-MAY-2021
36
18-MAY-2021
POLICYBAZAAR INSURANCE WEB AGGREGATOR PVT.LTD.
IRDA
SENT MISLEADING INFORMATION OF PRICE INCREASE OF LIFE INSURANCE THROUGH SMS
IMPOSED PENALTY RS.24,00,000 18-MAY-2021
37
05-MAY-2021
SBI GENERAL INSURANCE CO.LTD.
IRDA
DID NOT COMPLY WITH MINIMUM OBLIGATIONS UNDER MOTOR THIRD PARTY BUSINESS VIOLATING IRDAI (OBLIGATION OF INSURER IN RESPECT OF MOTOR THIRD PARTY INSURANCE BUSINESS) REGULATIONS, 2015
IMPOSED PENALTY RS.30,00,000 05-MAY-2021
38
05-MAY-2021
UNIVERSAL SOMPO GENERAL INSURANCE CO.LTD.
IRDA
DID NOT COMPLY WITH MINIMUM OBLIGATIONS UNDER MOTOR THIRD PARTY BUSINESS VIOLATING IRDAI (OBLIGATION OF INSURER IN RESPECT OF MOTOR THIRD PARTY INSURANCE BUSINESS) REGULATIONS, 2015
IMPOSED PENALTY RS.25,00,000 05-MAY-2021
39
04-MAY-2021
SHRIRAM GENERAL INSURANCE CO.LTD.
IRDA
DID NOT ADHERE TO BOARD APPROVED UNDERWRITING GUIDELINES AND DID NOT FOLLOW THE RATE ALLOWED UNDER PRODUCT FILING FOR THE GROUP POLICIES ISSUED VIOLATING FILE & USE GUIDELINES
IMPOSED PENALTY RS.6,00,000 04-MAY-2021
40
27-APR-2021
MAX LIFE INSURANCE CO.LTD.
IRDA
DID NOT COMPLY WITH REPORTING REQUIREMENTS VIOLATING CLAUSE 11.2 OF OUTSOURCING GUIDELINES EMPLOYED INDIVIDUALS AS TRAINERS WHO WERE NEITHER EMPLOYEES OF MAX SKILL FIRST NOR IN THE LIST OF RETAINERS VIOLATING CLAUSE OF 9.15 OF OUTSOURCING GUIDELINES
IMPOSED PENALTY RS.3,00,000 27-APR-2021
The regulatory charges/regulatory actions may be fully or partly applicable to the entities/persons mentioned in the second column.
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